Closing your account

• Related Articles

• Can I have more than one account?

  To ensure a fair and equitable playing environment for all, ClubWPT Gold only allows one active account per person.

• Settling a negative balance on an account

  To settle an outstanding balance on an account due to any reason, please contact us at support@clubwptgold.com.

• Account Verification - Source of Funds (SOF)

  As part of our legal and compliance obligations, we are sometimes required to gather specific information from our players as to their immediate source of funds, This information is often required due to routine account security reviews. These checks ...

• Account Verification (KYC) - Why do I need to verify my account?

  All of our players must verify their age, identity and address by completing our verification process. This verification process is known a "KYC" or "Know Your Customer". We can require KYC documentation at any time, not just when registering, ...

• Account Verification - What happens if I refuse to submit documentation?

  If you refuse to submit documentation, either for initial KYC verification or in regards to a request from our support or security staff, we reserve the right to restrict your account until we receive the information we have requested, or terminate ...