We hope that you are happy with our product and services, however we understand that misunderstandings can arise. Our customer service team is empowered to resolve most complaints, but you have the right to have your issue escalated for supervisory or management review if you are not satisfied.

If, after reasonable attempts at solving your issue have failed and you would like the issue escalated to our supervisory team, please advise customer service accordingly. Your issue will be escalated, reviewed and responded to by a supervisor or appropriate member of our Management team.