How do I change my avatar?
You can change your avatar after login by selecting your avatar, and then selecting "profile". You will see that the avatar has an edit graphic (a pencil writing), and you can click on that to choose a new avatar.
We expect to be adding more exciting features to personalize your gaming experience in the future.
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How do I change my address after moving?
If you have recently moved, our Customer Support team can help you verify your address and get it updated on your account. Please submit a ticket and include one of the following documents: A recent Utility Bill A recent Bank Statement or other ...
How do I change my email address?
You can change your email address linked to your account by following the steps below: Log into your account Go to your Profile page Click on your email address Enter your new email address After you have entered the new address select "Send Code" ...
Changing Nickname
We allow players to change their nickname one time within the user interface. To change your nickname, after login: Tap on your avatar in the upper right corner of the screen Next to your current nickname, click on the edit graphic (a pencil writing) ...
I moved out of a prohibited region, can I play now?
If you no longer live in a prohibited region, our Customer Support team can help verify and update your address so you can get back to playing! Please see this article on how to request an address change: How do I change my address after moving?
As a resident of an prohibited jurisdiction, can I play while visiting a approved jurisdiction?
Unfortunately, we must consider your residency and location when allowing you to access our games and tournaments. Those residing in a prohibited jurisdiction cannot play from within an approved jurisdiction, unless they are able to provide ...