OTP Token Error

OTP Token Error

If you are receiving an "OPT Token Error" after entering the 6 digit verification code during login, this most often is due to network or connectivity issue. 

If you are using your mobile provider network, try switching to a more stable wi-fi connection instead.

If you are on wi-fi, you can try switching to another network or turn off wi-fi and attempt to login using the mobile phone provider network. 

If you continue to have issues, please send a screenshot of the error screen you are receiving, your telephone number, and a mention of the device that this error is occurring on to support@clubwptgold.com
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