Gameplay and Technical Issues
How do I clear my cache?
If you are experiencing technical issues on the website, please try clearing your cache and cookies first before contacting support. ? To clear your cache in Google Chrome: Click the menu in the upper right corner Choose "delete browsing data" ...
Location Issues
We understand how frustrating technical issues can be, especially when you're eager to enjoy our new Multi-Tabling feature. Our team is here to guide you through resolving this geolocation challenge. Why Is This Happening? This issue is likely due to ...
Unable to Receive One Time Password
If you are not receiving the One Time Password after signing in with your phone number, the usual cause of this problem is that your device is blocking our SMS messages back to you. Unblocking SMS messages depends on the device you're using: Android ...
OTP Token Error
If you are receiving an "OPT Token Error" after entering the 6 digit verification code during login, this most often is due to network or connectivity issue. If you are using your mobile provider network, try switching to a more stable wi-fi ...
Unable to Verify - No Access to Camera
This issue is related to camera or microphone permissions. We see the microphone permission occur in Chrome often. On your Android device, open your settings (the gear icon): Tap Security and privacy Tap privacy To allow or deny camera and microphone ...