At ClubWPT Gold, the security of your account and your financial information is a top priority. To protect our players from fraud and unauthorized access, there are "velocity limits" on the number of payment methods that can be added to an account within a set time period.
Velocity limits are an automated security measure designed to detect and prevent fraudulent activity, such as the use of stolen credit cards or multiple accounts. By limiting the number of new payment methods added in a short period, we can identify and block suspicious patterns before they can cause harm.
We have two types of limits to protect your account. The first applies to successful additions, while the second is a hard limit on all attempts, including failed ones.
Successful Additions:
You are limited to 3 successful payment method additions within a 24-hour period.
You are limited to 6 successful payment method additions within a 30-day period.
If a payment method is successfully removed from your account, it will no longer count towards this total.
All Attempts (Hard Limits):
You are limited to 6 attempts to add a new payment method within a 24-hour period.
You are limited to 8 attempts to add a new payment method within a 30-day period.
These limits serve as a critical layer of fraud prevention. They help to:
Protect Your Account: By preventing a bad actor from adding and testing numerous payment methods on your account in a short time.
Prevent Credit Card Fraud: This is a common fraud tactic where criminals use automated scripts to test stolen credit card numbers. Velocity limits are a strong defense against this.
Maintain Site Integrity: These rules help us ensure a safe and trustworthy environment for all our players.
Please be aware that these restrictions are an essential part of our security protocol and cannot be bypassed. Once a limit has been reached, you must wait until the time period has expired before attempting to add another payment method.
We are committed to providing a secure and enjoyable experience for all our players. If you have any questions or concerns, please do not hesitate to contact our Customer Support team.