Account Verification - Why don't you accept Passports?
We rely on an e-verification system that used OCR to extract the residential information from your Driver's License or ID.
Passports do not contain residential information, and therefore are not acceptable for purposes of KYC.
We hope to be able to accept Passports, in conjunction with proof of address, in the future.
Related Articles
Account Verification - Image quality
Documents with poor image quality we do not accept: Blurred - Text must be clear and unblurry. If your images continue to come out blurry, please make sure your camera lens is clean, or use another device. We cannot accept photocopied documents or ...
Account Verification (KYC) - Why do I need to verify my account?
All of our players must verify their age, identity and address by completing our verification process. This verification process is known a "KYC" or "Know Your Customer". We can require KYC documentation at any time, not just when registering, ...
Account Verification - What happens if I refuse to submit documentation?
If you refuse to submit documentation, either for initial KYC verification or in regards to a request from our support or security staff, we reserve the right to restrict your account until we receive the information we have requested, or terminate ...
Account Verification - Source of Funds (SOF)
As part of our legal and compliance obligations, we are sometimes required to gather specific information from our players as to their immediate source of funds, This information is often required due to routine account security reviews. These checks ...
Account Verification - What documents do I need to submit
Initial KYC verification requires a valid, unexpired State issued Driver's License or Identification Card. The electronic verification system we use relies on OCR to "read" your license and extract bio-information, as well as residential information ...