Is self-exclusion right for me?

Is self-exclusion right for me?

Is Self-Exclusion right for me? 

1. What is Self-Exclusion?

Self-exclusion is a voluntary decision to block your access to our site due to to concerns about your behavior and well-being.

2. How does Self-Exclusion work on ClubWPT Gold?

Here's what happens when you request self-exclusion:
  1. If you have an exchangeable balance of 20 Chips or more, your ability to play and purchase will be suspended and you will be instructed to submit an exchange request for your remaining balance. 
  2. Once your exchange request is processed, your account will be permanently closed and cannot be reopened. 
  3. You will be removed from our marketing and promotional email lists. 

3. Signs you might need to self-exclude

Here are some common signs that you may benefit from self-exclusion:
  1. You find it hard to stop playing, even when you want to.
  2. You're spending more time on gaming than you intended.
  3. Gaming is affecting your mood, work, relationships, or finances.
  4. You feel guilt, anxiety, or frustration after playing. 
If any of these sound familiar, self-exclusion can be a responsible and empowering step.

In order to determine if you should take a break from the game, we recommend that you answer the following questions honestly:
  1. Are you losing time from work or school due to gaming?
  2. Has playing poker caused you to neglect your family?
  3. Have you ever sold anything to finance your gaming?
  4. Have you ever played until all of your money was gone? 
  5. Due you frequently play longer than you plan?
  6. Do you ever consider harming yourself or others due to your gaming?
IF you answered yes to any of these questions, we urge you to consider self-excluding from online gaming.

4. Benefits of Self-Exclusion

Choosing to self-exclude can offer meaningful benefits:
  1. Peace of mind: Removes the option to play, so you can move forward without temptation.
  2. A clean break: Enables you to focus on other priorities in your life.
  3. Long-term change: Helps establish healthier habits and boundaries.

5. How to request Self-Exclusion

If you feel you need a exclude yourself from the game, please contact us by submitting a ticket to Player Support or contacting support@clubwptgold.com and use the term "Self-Exclusion" in the subject line of the ticket or email. 

To submit a ticket:
1. Navigate to clubwpt.com and scroll to the bottom of the page
2. Select 'Player Support'
3. Select 'Submit a Ticket' here:

4. Fill out the ticket information form:
  1. Enter your Contact name, email, and phone number
  2. Select the topic 'Responsible Gaming' and then select 'Self-exclusion requests'
  3. Enter "Self-exclusion" in the Subject line
  4. Fill out the description section
  5. Click Submit
A member of our support team will process this request as a priority. 

6. Further support resources

If you would like additional help managing your gaming behavior, here are some resources:
 
 

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