Can I log in with email and password?
We do not require an email address/password combination to login at this time.
Instead, we ask that you enter your phone number every time you login, and a new One-Time Password (OTP) will be generated and sent to your mobile device. Simply enter the 6-digit code to complete your login.
This serves the same purpose as 2 factor authentication, and helps ensure the registered account holder is the person accessing their respective accounts.
Related Articles
How do I change my email address?
You can change your email address linked to your account by following the steps below: Log into your account Go to your Profile page Click on your email address Enter your new email address After you have entered the new address select "Send Code" ...
Not receiving confirmation to verify my email address
If you are not receiving your confirmation email to verify your email address, please check or try the following: Make sure your email is spelled correctly Check your spam/junk folder Make sure your inbox isn't full and can receive new messages Add ...
Updating Your Registered Phone Number
Why Your Phone Number Matters Your mobile phone number is an essential part of the sign-in process. It’s used to deliver your One Time Password (OTP), which ensures secure access to your account. If you lose access to your registered phone ...
Setting Purchase Limits
You may set a monthly purchase limit for any duration that suits you, but all purchase limit requests must remain in place for a minimum of 30 days. To set a monthly purchase limit, please contact our support team by sending us an email at ...
Why have you asked me to submit more documentation?
Based on your activity or other factors, we may need to request more documentation. This allows us to ensure a safe and equitable playing environment for all. Not all players will need to submit more documents, but if you are requested to do so, it ...