Purchase and Redemption Methods
For purchases we accept Visa, MasterCard, American Express, Apple Pay, Google Pay and the online banking option Trustly.
For redemptions we accept direct bank transfer/ACH, debit card or Trustly.
Please note that Apple Pay and Google Pay can be used for purchases, but they do not accept redemptions. Also, most pre-paid debit cards would also not be eligible for redemptions.
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Sharing purchase methods
The payment methods you use to purchase Gold Coins must be legally and beneficially owned by you and match the name used to verify your user account. If it comes to our attention that the name used to register your user account and the name linked to ...
Redemption limit for New York and Florida residents
Please note that in New York and Florida, the maximum redemption value for a Prize won on any one spin or play is USD $5,000. Any redemption requests that exceed the $5,000 limit will be rejected and will need to be resubmitted.
Purchase Limits
We have set limits for each each player. The limits can vary from player to player based on a variety of factors including their purchase and play history, how long ago the account was created and other information. You can see these limits in your ...
Cancelling a pending redemption
If you wish to cancel a pending redemption and have the coins restored to your account, you may do so by navigating to the Coin Store and selecting 'Transaction history'. If you experience any issues, simply contact support@clubwptgold.com with your ...
Why was my redemption declined?
Here are some of the more common reasons for a declined redemption: Incorrect information provided: Double check your details and try again. Use of an ineligible financial instrument to process this request. Please know that Google Pay, Apple Pay and ...