How much can I Exchange at a time?
We are unable to change any Exchange limits as they are set by the payment service providers. You may exchange up to $20,000 per transaction.
Note: Florida and New York Residents can Exchange up to $5,000 daily.
Related articles for more information on Exchanges:
- Why do I need to submit a W-9?
 - Filling out your W-9
 - Time Frame to Receive Exchanges
 - Cancelling a Pending Exchange
 
Related Articles
 
How do I exchange Chips?
Chips can be exchanged for cash prizes by visiting the Store and selecting 'Exchange Chips'. Go to the 'Buy Hand Analysis' button at the top right corner of the screen. This will take you to the Store. Select 'Exchange Chips' from the menu on the ...
 
Time frame to receive Exchanges
Exchanges are subject to a standard security review, which typically takes about 72 hours. Once your exchange is approved, it can take up to 5 business days to reflect in your account. We kindly ask that you allow a total of ten business days from ...
 
Didn't receive my Exchange in my bank account
When you request an exchange to your bank, the funds are usually credited within 3-5 business days after we approve your request. If you still haven't received the expected funds after this time frame has elapsed, please check to ensure the bank ...
 
Cancelling a pending exchange
If you wish to cancel a pending exchange and have the chips restored to your account, you may do so by navigating to the Store and selecting 'Transaction history'. If you experience any issues, simply contact support@clubwptgold.com with your ...
 
Can I use Prepaid Cards?
For Exchanges, prepaid cards are not eligible at this time. For purchases, the success can be unpredictable. We recommend trying the transaction, but please note that if it is rejected, it is likely due to the bank behind the prepaid card not ...