How much can I redeem at a time?
We are unable to change any redemption limits as they are set by the payment service providers. You may redeem up to $20,000 per transaction.
Note: Florida and New York Residents can redeem up to $5,000 daily.
Related articles for more information on redemptions:
- Why do I need to submit a W-9?
- Filling out your W-9
- Time Frame to Receive Redemption
- Cancelling a Pending Redemption
Related Articles
How do I redeem Chips?
Chips can be redeemed for cash prizes by visiting the Store and selecting 'Redeem Chips'. Go to the 'Buy' button at the top right corner of the screen. This will take you to the Store. Select 'Redeem Chips' from the menu on the left side of the page. ...
Time frame to receive Redemptions
Redemptions are subject to a standard security review, which typically takes about 72 hours. Once your redemption is approved, it can take up to 5 business days to reflect in your account. We kindly ask that you allow a total of ten business days ...
Delayed Redemptions
If your Chip redemption is delayed more than a few days, the likely reason is that we require more information from you in order to process the transaction, and we have not been able to reach you because you do not have a validated email address ...
Can I use Prepaid Cards?
For redemptions, prepaid cards are not eligible at this time. For purchases, the success can be unpredictable. We recommend trying the transaction, but please note that if it is rejected, it is likely due to the bank behind the prepaid card not ...
Payment Methods for Canadian Players
Accepted Payment Methods for Purchases: Visa and Mastercard (Debit or Credit) Interac/bank account Accepted Payment Method for Chip Redemptions: Interac/bank account Not Accepted for Purchases or Redemptions: Google Pay Apple Pay American Express ...