Self-Exclusion requests

Self-Exclusion requests

If you feel you need a exclude yourself from the game, please contact us by submitting a ticket to Player Support or contacting support@clubwptgold.com. Players should use the term "Self-Exclusion" in the subject line of the ticket or email. 

A member of our support team will process this request as a priority. 

Self-Exclusion requests are permanent and cannot be reversed regardless of the time frame requested. Players will only be eligible to exchange Chips that are considered exchangeable and have met the play through requirements.
    • Related Articles

    • Is self-exclusion right for me?

      Is Self-Exclusion right for me? 1. What is Self-Exclusion? Self-exclusion is a voluntary decision to block your access to our site due to to concerns about your behavior and well-being. 2. How does Self-Exclusion work on ClubWPT Gold? Here's what ...
    • Identify the risks

      Risks Associated with Gaming • Spending more money than you budget for • Spending more time gaming than you intend • Neglecting family • Increased Stress • Developing a preoccupation with gaming • Placing larger and larger wagers to get a “rush” • ...
    • What is Responsible Gaming?

      Gaming should be entertaining, but it should also be safe. Responsible gaming is about balance, self-awareness, and making informed choices. Whether you're a casual player or someone who games regularly, playing responsibly allows you to stay in ...
    • Responsible Gaming Policy

      At ClubWPT Gold, we are committed to promoting responsible gaming and supporting our players in maintaining control over their play. We believe gaming should be a safe, enjoyable form of entertainment and we provide tools and policies designed to ...
    • Self-Exclusion: Friend's account affected

      When a person chooses to self-exclude, it's a powerful step toward prioritizing their well-being and maintaining healthy boundaries with gaming. As part of our commitment to responsible gaming, we may take additional steps to help support this ...