Knowledge Base
Player Support
We are here to help!ClubWPT Gold Basics and FAQ
Getting started and announcements on new features!Account & Verification
Information and help regarding your account.Purchases & Redemptions
Information on payment questions or issues.Poker Basics and FAQ
For all the poker knowledge you need to succeed in your games!Login & Technical Issues
Help with troubleshooting issues you are experiencing.Game Integrity
Information on fair play.
Recent Articles
How to Enable Location Permissions
Enabling Location Permissions You need location access enabled to keep your session going! If it’s not set up right, you’ll get kicked out with the following error message: To prevent this from occurring, first make sure your browser is up-to-date. ...What is Ace Rush?
Ace Rush: Game Overview and Guide Ace Rush is a multiplayer crash game that combines the suspense of traditional crash games with the mechanics of a card deck. Players must balance potential winnings and caution as they watch the multiplier climb ...Sales Tax FAQ
Digital Sales Tax FAQ Starting on April 1st 2026, some ClubWPT Gold players will see sales tax added to eligible digital purchases based on their physical location at the time of purchase. The base price for digital purchases and the amount of Hand ...Auto Top-Up
Auto Top-Up for Ring Games We are excited to introduce the Auto Top-Up feature to ClubWPT Gold ring games! This feature improvement ensures you stay in the action without the hassle of manually replenishing your chips. What is Auto Top-Up? Auto ...Rabbit Hunt
Understanding "Rabbit Hunting" in Poker Have you ever folded a hand, only to watch the dealer reveal the next card and think, "I knew that Ace was coming!"? With our new Rabbit Hunting feature, you no longer have to wonder. This popular poker ritual ...
Popular Articles
California Game Days FAQ
Your Chip balance is safe, and you can continue playing for Chips at ClubWPT Gold. What has changed on the ClubWPT Gold platform for California users? ClubWPT Gold recently made changes to comply with California law, so we can continue serving our ...Attention Canadian Players: Read Here
ClubWPT Gold Opens Its Canadian Beta! Welcome Canadian Players! You can now enjoy the ClubWPT Gold's ring games, tournaments, and daily freerolls as part of our initial beta launch in Canada. During this early rollout, we're closely monitoring ...What is Hand Analysis
Hand Analysis What is Hand Analysis? Hand analysis is a training tool that gives feedback on past hands you’ve played and offers suggestions on how the hand might have been played better. It analyzes every action taken throughout a hand and shows how ...Who is eligible to play on ClubWPT Gold?
ClubWPT Gold Availability Residents of all U.S. states except: Washington New Jersey Louisiana Connecticut Michigan Montana Residents of all Canadian provinces except: Quebec Players must be located in an approved region and aged 18+ to play.Can I win seats to WPT events on ClubWPT Gold?
ClubWPT Gold tournament prizes will include passports into the prestigious World Poker Tour and WPT Prime events around the world through a comprehensive satellite qualifying system. We announce these promotions on our website so be sure to keep an ...