Can I have more than one account?

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• How do I change my address after moving?

  If you have recently moved, our Customer Support team can help you verify your address and get it updated on your account. Please submit a ticket and include one of the following documents: A recent Utility Bill A recent Bank Statement or other ...

• Can I log in with email and password?

  We do not require an email address/password combination to login at this time. Instead, we ask that you enter your phone number every time you login, and a new One-Time Password (OTP) will be generated and sent to your mobile device. Simply enter the ...

• Using your account after data deletion

  If we remove your personal information after a data deletion request, we will never be able to reactivate your account. If at a later date you wish to participate on our platform again, you would need to select "sign up" from our home page, enter ...

• Why do I need to verify my account?

  All of our players must verify their age, identity and address by completing our verification process. This verification process is known a "KYC" or "Know Your Customer". We can require KYC documentation at any time, not just when registering, ...

• Updating Your Registered Phone Number

  Why Your Phone Number Matters Your mobile phone number is an essential part of the sign-in process. It’s used to deliver your One Time Password (OTP), which ensures secure access to your account. If you lose access to your registered phone ...