Using your account after data deletion
If we remove your personal information after a data deletion request, we will never be able to reactivate your account.
If at a later date you wish to participate on our platform again, you would need to select "sign up" from our home page, enter your phone number, and then complete the verification process again.
If you have problems completing the verification process, please
submit a ticket for further assistance.
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NY state legislation will be signed that will immediately prevent you from accessing your account and redeeming your exchangeable Chip balance. This legislation will be signed into law at any moment. When enacted, the legislation will immediately ...
Can I have more than one account?
To ensure a fair and equitable playing environment for all, ClubWPT Gold only allows one active account per person.
Why do I need to verify my account?
All of our players must verify their age, identity and address by completing our verification process. This verification process is known a "KYC" or "Know Your Customer". We can require KYC documentation at any time, not just when registering, ...
How is my personal information kept safe?
The security of our players' information is extremely important, and we have technical and organizational safeguards in place to protect the identity, preferences, and other information collected about our players. All Personal Data collected by ...
Unable to Verify - No Access to Camera
This issue is related to camera or microphone permissions. We see the microphone permission occur in Chrome often. ?On your Android device: Open your settings (the gear icon) Tap Security and privacy Tap privacy To allow or deny camera and ...