General Payment Information
Payment Methods for Canadian Players
Accepted Payment Methods for Purchases: Visa and Mastercard (Debit or Credit) Interac/bank account Accepted Payment Method for Chip Redemptions: Interac/bank account Not Accepted for Purchases or Redemptions: Google Pay Apple Pay American Express ...
I'm Unable to Add Another Payment Method
At any given time you are allowed to have a maximum of 3 active payment / redemption methods associated with your account. If you are at this cap and attempt to add another payment method then you will run into the following error message. In order ...
Payment Method Velocity Limits
Payment Method Velocity Limits: Ensuring Account Security At ClubWPT Gold, the security of your account and your financial information is a top priority. To protect our players from fraud and unauthorized access, there are "velocity limits" on the ...
Payment Methods for US Players
Accepted Payment Methods for Purchases: Visa MasterCard Apple Pay Google Pay Trustly Accepted Payment Methods for Chip Redemptions: Direct bank transfer/ACH Debit card Trustly Please note that Apple Pay and Google Pay can be used for purchases, but ...
Accessing your wallet
Your wallet is where you will find your account balances and purchase limits. To access your wallet: Login Tap on your avatar (upper right corner of the screen) Select "Wallet" In your wallet you will find: Total Chips Balance Tournament Tickets you ...
Can I use Prepaid Cards?
For redemptions, prepaid cards are not eligible at this time. For purchases, the success can be unpredictable. We recommend trying the transaction, but please note that if it is rejected, it is likely due to the bank behind the prepaid card not ...
Sharing payment methods
The payment methods you use to purchase Hand Analysis and redeem Chips must be legally and beneficially owned by you and match the name used to verify your user account. If it comes to our attention that the name used to register your user account ...
How to add or delete your card details
To register a new card to make a purchase please follow these steps: Login and visit the Store by going to "BUY HAND ANALYSIS" Select a Hand Analysis Package Select "BUY NOW" from the confirm purchase pop-up Select your payment method Input your ...
Settling a negative balance on an account
To settle an outstanding balance on an account due to any reason, please contact us at support@clubwptgold.com.