General Payment Information
I'm Unable to Add Another Payment Method
At any given time you are allowed to have a maximum of 3 active payment / exchange methods associated with your account. If you are at this cap and attempt to add another payment method then you will run into the following error message. In order to ...
Payment Method Velocity Limits
Payment Method Velocity Limits: Ensuring Account Security At ClubWPT Gold, the security of your account and your financial information is a top priority. To protect our players from fraud and unauthorized access, there are "velocity limits" on the ...
Purchase and Exchange Methods
For purchases we accept Visa, MasterCard, American Express, Apple Pay, Google Pay and the online banking option Trustly. For exchanges we accept direct bank transfer/ACH, debit card or Trustly. Please note that Apple Pay and Google Pay can be used ...
Accessing your wallet
Your wallet is where you will find your account balances and purchase limits. To access your wallet: Login Tap on your avatar (upper right corner of the screen) Select "Wallet" In your wallet you will find: Total Chip Balance Tournament Tickets you ...
Can I use Prepaid Cards?
For Exchanges, prepaid cards are not eligible at this time. For purchases, the success can be unpredictable. We recommend trying the transaction, but please note that if it is rejected, it is likely due to the bank behind the prepaid card not ...
Sharing payment methods
The payment methods you use to purchase Hand Analysis and exchange Chips must be legally and beneficially owned by you and match the name used to verify your user account. If it comes to our attention that the name used to register your user account ...
How to add or delete your card details
To register a new card to make a purchase please follow these steps: Login and visit the Store by going to "BUY HAND ANALYSIS" Select a Hand Analysis Package Select "BUY NOW" from the confirm purchase pop-up Select your payment method Input your ...
Settling a negative balance on an account
To settle an outstanding balance on an account due to any reason, please contact us at support@clubwptgold.com.